Privacy Policy
Information We Collect
a. Personal Identifiable Information (PII)
Full Name
Email Address
Phone Number
Shipping & Billing Address
Date of Birth (to verify legal vaping age)
b. Payment Information
Credit/debit card details (processed securely via third-party payment gateways)
Order history
c. Technical Information
IP address
Browser type and version
Device information
Cookies and tracking data
2. How We Use Your Information
We use your information for the following purposes:
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To process and fulfill your orders
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To verify your age and identity
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To communicate with you regarding your order or inquiries
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To improve website performance and user experience
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To send promotional emails (only if you opt-in)
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To comply with legal and regulatory requirements
3. Sharing Your Information
We do not sell, trade, or rent your personal information to others. We may share your information with:
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Third-party service providers (e.g., payment processors, delivery partners)
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Government authorities when legally required
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Analytics tools (e.g., Google Analytics) for website performance insights
4. Data Protection & Security
We implement industry-standard security measures to protect your data, including:
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SSL encryption
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Secure data storage
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Limited access to personal information
However, no electronic transmission or storage is 100% secure, so we cannot guarantee absolute security.
5. Cookies
We use cookies to:
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Enable essential site functions
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Analyze traffic and user behavior
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Remember your preferences
You can manage or disable cookies in your browser settings.
6. Your Rights
You have the right to:
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Access, update, or delete your personal information
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Withdraw consent for marketing communications
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Request data portability (where applicable)
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File a complaint with a data protection authority
7. Age Restriction
Our website is intended only for individuals aged 21 years or older, in accordance with UAE laws. We do not knowingly collect data from minors.
8. Third-Party Links
Our website may contain links to external sites. We are not responsible for the content or privacy practices of such websites.
